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Tariff Summary

The Card

Tariff Summary

There are some usage fees attached to the card, but we have kept costs as low as possible. Our charges are totally transparent and there are absolutely no hidden costs. We welcome you to take a look at our fees and commissions below.

hiten Primary Card


Summary Box
The information contained in this table summarises the key product features and is not intended to replace any Terms and Conditions.


On Application
Card Purchase	Purchase Fee £9.95 This is the purchase cost of a single Instant Issue Card. (Companion cards can be added at £9.95 per additional card)
Limits	Card to Card Transfer 2.00 % The transfer of funds from a Primary to a companion card Minimum Top-up £10.00 Maximum Top-up £1500.00 Maximum Top-up per day £2500.00 Website Debit Card load £1.00 The fee for loading using a debit card
Usage restrictions For full details please refer to the Terms & Conditions	Maximum Card Balance Maximum Daily Spend/Refund Maximum ATM withdrawal £250.00 Maximum of 2 Top-ups per day (upto a combined total of £2500) Card validity maximum 24 months.


Ongoing Features
Transaction Fees	Cash over the counter (UK) Fee for cash over a bank counter in the UK £4.50 Cash over the counter (overseas) Fee for cash over a bank counter outside of the UK 2.00 % Minimum: £4.00, Maximum: £10.00 Point of Sale payment (UK) Fee for card transactions from POS terminals in the UK £0.00 Point of Sale payment (overseas) Fee for card transactions from POS terminals located outside of the UK £0.50
Cash withdrawal Fees	FX Handling Fee The foreign exchange fee charged for all transactions outside of the UK. MasterCard prevailing rate also applies (For the MasterCard rate applicable please use our FX currency converter) 2.75 % ATM withdrawal (UK) ATM withdrawal from a machine located in the UK 1.50 % Minimum: £1.00, Maximum: £3.75 ATM withdrawal (overseas) ATM withdrawal from a machine located outside of the UK 3.00 % Minimum: £2.00, Maximum: £7.50
Enquiry Fees	IVR Transfer to customer service agent (per call) By Phone (9am -6pm, Monday to Friday except bank holidays) £1.00 Customer service email enquiries £0.00 Check balance and recent transactions online £0.00 Balance enquiry / Transaction history via sms £0.25 Balance enquiry / Transaction history via IVR £0.50 Transfer via sms £0.00 Block/Unblock via SMS £0.25
Top-up fees and limits	Paypoint Load Fee (Max £499) The charge made for a load at any paypoint terminal 3.00 %
Service fees	Monthly Service charge (Primary Card) The Fee charged for the monthly management of the card,The fee provides access to all offers and services. Charged after first month. £4.95
Replacement card fees	Card Renewal Fee The fee applied for the renewal of a card £9.95 Card Damaged Replacement Fee The fee applied when replacing a damaged card £9.95 Lost/stolen card replacement The fee charged to replace a lost or stolen card £9.95


Closure
Cancellation or Redemption	Administration Fee The charge made for processing the cancellation of a card £10.00 Refund Fee The charge made for processing the cancellation of a card £10.00
Expiry	Card valid for up to 24 Months


The information contained in this table summarizes key product features and is not intended to replace any terms and conditions.

hiten Companion card


Summary Box
The information contained in this table summarises the key product features and is not intended to replace any Terms and Conditions.


On Application
Card Purchase	Purchase Fee £9.95 This is the purchase cost of a single Companion card
Limits	Minimum Top-up £10.00 Card can only be topped up from a Primary Card Maximum Top-up £1500.00 Card can only be topped up from a Primary Card Maximum Top-up per day £2500.00 Card can only be topped up from a Primary Card
Usage restrictions For full details please refer to the Terms & Conditions	Maximum Card Balance Maximum Daily Spend/Refund Maximum ATM withdrawal £250.00 Maximum of 2 Top-ups per day (upto a combined total of £2500) Card validity maximum 24 months.


Ongoing Features
Transaction Fees	Cash over the counter (UK) Fee for cash over a bank counter in the UK £4.50 Cash over the counter (overseas) Fee for cash over a bank counter outside of the UK 2.00 % Minimum: £4.00, Maximum: £10.00 Point of Sale payment (UK) Fee for card transactions from POS terminals in the UK £0.00 Point of Sale payment (overseas) Fee for card transactions from POS terminals located outside of the UK £0.50
Cash withdrawal Fees	FX Handling Fee The foreign exchange fee charged for all transactions outside of the UK. MasterCard prevailing rate also applies (For the MasterCard rate applicable please use our FX currency converter) 2.75 % ATM withdrawal (UK) ATM withdrawal from a machine located in the UK 1.50 % Minimum: £1.00, Maximum: £3.75 ATM withdrawal (overseas) ATM withdrawal from a machine located outside of the UK 3.00 % Minimum: £2.00, Maximum: £7.50
Enquiry Fees	IVR Transfer to customer service agent (per call) By Phone (9am -6pm, Monday to Friday except bank holidays) £1.00 Customer service email enquiries £0.00 Check balance and recent transactions online £0.00 Balance enquiry / Transaction history via sms £0.25 Balance enquiry / Transaction history via IVR £0.50 Transfer via sms £0.00 Block/Unblock via SMS £0.25
Top-up fees and limits
Service fees	Monthly Service charge (Companion Card) The Fee charged for the monthly management of the card,The fee provides access to all offers and services. Charged after first month. £0.50
Replacement card fees	Card Renewal Fee The fee applied for the renewal of a card £9.95 Card Damaged Replacement Fee The fee applied when replacing a damaged card £9.95 Lost/stolen card replacement The fee charged to replace a lost or stolen card £9.95


Closure
Cancellation or Redemption	Administration Fee The charge made for processing the cancellation of a card £10.00 Refund Fee The charge made for processing the cancellation of a card £10.00
Expiry	Card valid for up to 24 Months


The information contained in this table summarizes key product features and is not intended to replace any terms and conditions.

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© 2009 Hiten Card. All rights reserved. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. The Hiten Card Card is issued by Newcastle Building Society pursuant to licence by MasterCard International Inc. Newcastle Building Society is authorised and regulated by the Financial Services Authority as an issuer of e-money (registration no. 156058). Newcastle Building Society subscribes to the Banking Code, copies of the Code are available upon request.
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